Delivery process
- Order confirmation after successful checkout/payment.
- Packing with moisture-safe handling standards.
- Handover to shipping partner and update status.
- Customer receives, checks, and confirms delivery.
Shipping policy
Shipping fees, delivery timelines, and fulfillment process.
| Region | Order under 500,000 VND | Order from 500,000 VND | Delivery time |
|---|---|---|---|
| Urban HCMC/Hanoi | 30,000 VND | Free | 1-2 days |
| Nearby regions | 40,000 VND | 20,000 VND | 2-3 days |
| Other provinces | 50,000 VND | 25,000 VND | 3-5 days |
Large-volume orders are quoted separately based on destination and actual weight.
Important notes
- Delivery time excludes public holidays.
- Orders after cutoff may move to next business day.
- Shipping fee may adjust by actual size/weight.